CHARLOTTESVILLE, Va. (WVIR) - Charlottesville crews are continuing their efforts to restore gas to folks in several neighborhoods just west of the city limits.

Utility workers began going door-to-door around 3 p.m. Tuesday, November 5. The city says crews need to get inside homes and businesses in Belair, Boar's Head, Broomley Road, Ednam Forest, Farmington, Old Ivy Road, and U-Heights.

Someone has to be home for gas service to be restored, because crews need to get inside to light the pilot on appliances. 

"We know people rely on natural gas for both heat and hot water. This is a high priority to get these things fixed, so our team is working diligently to get service restored as quickly as possible, and we think that will go through Wednesday," Director of Communications Brian Wheeler said.

Hundreds of people lost gas following an accident involving a truck on Ivy Road Monday night. No one was injured in the crash,

Crews are working to rebuild and repair a natural gas regulator station. Service restoration is expected to continue overnight and throughout Wednesday, November 6.

Customers with questions can call gas dispatch at (434) 970-3800.

11/05/2019 Release from Charlottesville:

Approximately 590 city customers west of city remain without natural gas due to an overnight vehicular incident. Gas personnel have completed the shut off of all gas meters.

The city is now completing additional work on the rebuilt regulator station to prepare for it going back into service. This will ensure the necessary gas capacity for upcoming cold weather.

Starting after 3 p.m. (previously we announced 10 a.m.) the city will start contacting customers to have their gas service restored. This will require gas service technicians to go inside each home or business to restore service. Door hangers will be left at unoccupied locations. Restorations are expected to continue overnight and through Wednesday.

Customers with questions can call gas dispatch at (434) 970-3800.

The city will provide further updates as information becomes available on social media and on the city website.