News - AP-State
Report: Valley Area Child Protective Services Ignored Calls to Abuse Hotline
A published report says an Augusta County-area Child Protective Services office ignored dozens of calls to a child abuse hotline.
Thursday, May 14th 2015, 2:25 PM EDT
STAUNTON, Va. (AP) - A published report says an Augusta County-area Child Protective Services office ignored dozens of calls to a child abuse hotline.
An investigation by The News Leader (
) in Staunton found that a voice mail system used to collect the calls wasn't checked by workers for six months.
The newspaper says more than 200 messages were discovered last October. A small number were reviewed before the messages were deleted.
The office serves Augusta County, Staunton and Waynesboro under the Virginia Department of Social Services.
Shenandoah Valley Social Services director Elizabeth Middleton tells the newspaper that deleting the messages without reviewing them was a mistake. She says no wrongdoing was intended.
Augusta County administrator Pat Coffield says the county discovered the messages' deletion after a physician complained about the office's phone system.
Copyright 2015 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed. Information from: The News Leader, http://www.newsleader.com.