Do you get NBC29 over the air? It’s time to rescan

If you receive our signal over the air, you will need to rescan your TV’s channel receiver.

Do you get NBC29 over the air? It’s time to rescan

CHARLOTTESVILLE, V.A. (WVIR) - NBC29 is in the process of switching to a new frequency to broadcast our television signal. This change only impacts viewers who receive NBC29 using an antenna. Cable and satellite viewers are not affected.

If you receive our signal over the air, you will need to rescan your TV’s channel receiver.

We are aware that some of our antenna viewers are no longer able to receive NBC29, even after re-scanning their televisions.

We are currently broadcasting on a low-power frequency while we erect a new tower. We apologize for this inconvenience and are working hard to get our over-the-air signal to as many viewers as possible. We expect the new tower and antenna to be operational next month.

FREQUENTLY ASKED QUESTIONS

How do I re-scan my TV?

To perform a re-scan of your television receiver, use your remote control to access your TV's menu screen. You should be able to find a setting like: "Scan for channels," or "Channel search."

When you select that and press Enter, your TV will automatically search the airwaves and update your TV's channel listing.

For most TVs, performing a re-scan includes these simple steps:

1. Use your remote to access the MENU system on your television.2. While on the TV (or TUNER) input, select the ANTENNA setting (if applicable).3. Find the option labeled "Scan for channels," "Channel search," or something similar, and select that with your remote.4. Your TV will automatically search the airwaves for all available local channels.

My TV doesn’t have that, what should I do?

You may want to perform a Google search for your specific TV brand, or refer to your TV's user manual for a step‐by‐step guide.

How soon will my channels reset?

It varies from TV to TV, but the re-scan should take only a few minutes and your new channels should show up right away.

What if I can’t receive NBC29 after I re-scan my television?

If you don’t receive NBC29 after the initial re-scan, try running a second re-scan. You may also try placing your antenna in a different location. If you are still unable to receive NBC29, we want to hear from you. Please email us at receptionissues@nbc29.com. Include your location and let us know if you are using an indoor or an outdoor antenna.

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