Police Chief Brackney Reminds Public on Process for Filing Complaints

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Police Chief RaShall Brackney Police Chief RaShall Brackney

Charlottesville Police Chief RaShall Brackney is reminding people how they can file complaints.

On Monday, July 2, she answered some concerns from neighbors at City Council’s meeting, during which people said their complaints were never answered by the police department.

At the conclusion of each complaint, there will be a follow-up letter to give information out to the public about outcomes, potential charges, and how it was decided.

“If you don't know the officer’s name, or the personnel’s name, we should be able to identify that for you, because not everyone has that information,” says Brackney. “We should also give you an expected timeline that we are going to look at your complaint, whatever it is.”

Brackney says the police department has approximately 30 days to investigate each complaint.

She says that if the department can’t meet that deadline, officers must ask her for an extension.

A process for complaints for the Charlottesville Police Department is being finalized.

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