FL woman said airline told her to flush hamster down bathroom toiletPosted: Feb 12, 2018 8:20 AM Updated:
A woman had to flush her beloved pet hamster down the toilet all due to a mix-up with Spirit Airlines.
This sad story has become the latest controversial case in airlines versus people wanting to travel with emotional support animals.
Belen Aldecosea, a 21-year-old from Florida, said Spirit Airlines told her to flush Pebbles the hamster down a toilet in an airport bathroom.
Initially, Spirit staff said she could bring her pet, but later they refused to let the animal on the plane.
Aldecosea said the company refused to let her bring the pet on the flight and when she couldn't find an alternative mode of travel, she chose to flush the hamster.
Spirit strongly denied the allegation that an employee suggested she flush the hamster.
In a statement, the airline said, "That at no point did any of our agents suggest this guest (or any other for that matter) should flush or otherwise injure an animal."
A Spirit spokesman did say that a reservation representative "unfortunately did misinform the guest that a hamster was permitted to fly as an emotional support animal."
On their website, Spirit Airlines states that it "does not accept snakes, other reptiles, rodents, ferrets, and spiders."
The hamster incident comes after a separate airline turned away an emotional support peacock at a New Jersey airport last month.
United Airlines said the bird did not meet its guidelines.
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