9/8 ACTTESTPosted: Updated:
ase Number00059010 [View Hierarchy]
Case OwnerNiles Thompson [Change]
Case Record TypeACT [Change]
Parent AccountWaterman Broadcasting Corp.
Escalate Case To
Reason for Escalation
Contact NameWendi Moore
Contact Phone(434) 220-2909
First Call Resolved
Client Services ManagerMichelle Lange
Hot Flagged Account
Time Spent on Case10.00
SubjectWVIR Producer Lags
We are experiencing considerable lags in the producer. The lags are seen
when we attempt to edit a story and when saving a story. It is taking 1-2
minutes, sometimes longer, to gain access to the story or save it.
We're seeing the issue on multiple computers here, in IE 9 and Firefox. We
have cleared the cache and cookies but the delays are continuing.
Any ideas what may be causing the lags?
Date/Time Opened9/8/2014 3:41 PM
Web NameWendi Moore