Office of the Attorney General
RICHMOND (June 27, 2013) - Today, Attorney General Ken Cuccinelli warned citizens to be cautious of scam phone calls targeting Virginia's seniors. The scammers pose as representatives of a medical alert company claiming to need additional information, such as a credit or debit card number and home address, in order to have a free medical alert device delivered to their home. Although the caller claims that the device is free, the targets are told that there is a monitoring fee for the service, thus giving the scammers access to personal and financial information.
The Office of the Attorney General's Consumer Protection Section has received several inquiries from consumers who were suspicious after receiving such calls.
"This is a good reminder to all Virginians: never give out your personal or financial information when someone initiates a call to you," said Cuccinelli. "If you receive a call from a stranger and you did not order a medical device-or any other product for that matter-- hang up immediately."
Cuccinelli urged citizens to protect themselves from scammers and offers these tips:
If you have questions about this scam or if you feel you have been a victim, the Office of the Attorney General's Consumer Protection telephone counselors are available to assist you with your consumer questions. Please call the Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or 804-786-2042 if calling from the Richmond area. The Consumer Protection office hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.
A copy of this news release may be found on the attorney general's web site here.