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State Farm Offers Tips for Accident Insurance Claims - NBC29 WVIR Charlottesville, VA News, Sports and Weather

State Farm Offers Tips for Accident Insurance Claims

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All the fender benders due to the tricky winter travel conditions are making it a very busy day for insurance companies.    

State Farm Insurance says its phones have been ringing off the hook.  The agency is pleased drivers are being proactive about filing claims because ‘the sooner the better' is always the case in these situations.    

State Farm stresses it is important not to panic on the scene.  The agency is reminding people that the first thing you should always do is check for injuries and call the police right away, no matter what your location may be.   

Agents also suggest using mobile apps because that will give you the opportunity to document the accident while it's still fresh in your mind, and not have to wait during times of high call volume. 

State Farm Agent Gary Albert said, "Whether or not there is a police report available or made right away, get the call turned into your insurance carrier. That way there is a third party that can document witness information, they can document points of impact on the cars, they can take statements from the people involved." 

State Farm is also reminding people to take pictures of the damage and nearby elements such as street signs and traffic lights.    

If you are in an accident, remain mindful of getting out of the way of traffic.  The agency says it has seen a number of wrecks that multiplied because other vehicles were hitting cars that were not completely pulled over.

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