Shenandoah Valley Electric Cooperative Press Release
MT. CRAWFORD – Shenandoah Valley Electric Cooperative (SVEC) has recently learned of a scam in which a member in the Winchester area was contacted by a person stating that they were an employee of the Cooperative, and that the member needed to pay the delinquent amount owed on their SVEC account immediately by credit card, or they would be disconnected.
"First and foremost, we want our members to know that the Cooperative will communicate about potential termination of electric service with them through a mailed notification, not through a phone call asking the member to pay for their service by credit card," SVEC President & CEO Myron Rummel said. "Fortunately, the member had come to our Winchester district office to check on the situation. When the scammer called back, the member informed the person that she was in the SVEC office, and they hung up."
Rummel suggested that if members have any questions about their account, they can call their local office for more information.
In Augusta County, the numbers are: 941-0011 Ntelos, 515-0011 Shentel, and 213-0022 Verizon; in Frederick County, 450-0111; in Highland County, 468-0011; in Page County, 743-1100; in Rockingham County, 434-2200; in Shenandoah County, 477-1077, in Warren County, 635-1110; and in the city of Winchester, 450-0111.
Chartered in 1936, SVEC serves approximately 90,000 meters in the counties of Augusta, Clarke, Frederick, Highland, Page, Rockingham, Shenandoah, and Warren and the city of Winchester in Virginia. Shenandoah Valley Electric Cooperative was the first electric cooperative chartered in Virginia.