Increased Call Volume for Insurance Companies Following Storms
Tree clearing crews and power companies are not the only ones with their work cut out for them after Friday's storm. Insurance agents say phones have been ringing off the hook with thousands of people trying to file claims.
State Farm agent Kevin Mann says the call volume has been off the charts Monday, trying to gather all these claims, some running well into the hundreds of thousands of dollars. He is reminding people, one of the first things they should do is document the damage.
Take pictures of both interior and exterior damage and have that information available to send your agent. Mann says that trees on houses as well as spoiled food is covered under basic homeowner's insurance. He also says it is best to contact the agent you bought the policy from directly, but if phones are still down, you can also send in claims to companies online.
Mann stated, "Yes, this is a covered event. When you have trees, high winds, we call it a wind storm when it blows on a covered structure, there is coverage to fix that structure and take the trees off of that structure."
For food items that went bad, you will want to make sure you keep a detailed list of those things as well.
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Natalie Wilson joined the NBC29 news team as a general assignment reporter in April 2012.Full Story
Natalie Wilson joined the NBC29 news team as a general assignment reporter in April 2012. She is a proud alum of Howard University and is currently pursuing her Master's in Communication at Johns Hopkins. Email/ Full Story